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Returns and Exchanges

Everything Ice wants you to be completely satisfied with you purchase.  If for any reason you are not completely satisfied you can contact our Customer Care Centre, 7 days a week at  905-787-8721 or by email


All returns/exchanges must be returned within 14 days from date of order placed.  Products returned must have tags on,  unworn and in the original condition. Please call our Customer Care to obtain an authorized return number. Any packages returned without an authorized returned number will not be accepted.  On the back of the packing slip enclosed with your order, please note the reason for return and whether you would like to exchange the item or receive a refund/credit.   Please allow one week for all refunds/credits to be processed. Shipping charges are not refunded on orders returned.


Orders placed before 1:00 p.m EST will be processed and shipped same day.  Orders placed after 1:00 p.m EST will be processed the following business day with the exception of Saturday – Sunday .  Weekend orders will be shipped on Monday.